Frequently Asked Questions

Everything you need to know about shopping with Piper & Scoot.

How long does shipping typically take?

Orders are processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.

What is your return policy?

We accept returns of unworn, unwashed items with tags attached within 30 days of the delivery date. Please note that sale items are final sale.

How do I know what size to order?

Each product page includes a specific 'Size & Fit' guide. Since we curate items from various designers, we recommend checking the measurements provided for each individual piece.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

Can I change or cancel my order after it's placed?

Because we aim to ship orders as quickly as possible, we have a very limited window for changes. Please contact our support team immediately if you need to modify your order.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay. We also offer interest-free installment plans through Afterpay.